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Quality is job one.

Quality Assurance Office

Anniston Army Depot maintains a worldwide reputation for producing quality products with the goal to remain number one. Since the beginning, producing quality products and services at competitive prices has been the depot’s business model. Customers trust us because we maintain a world-class quality program. The depot’s quality program is structured for customer satisfaction through process improvement. All production operations within ANAD are currently certified to the ISO 9001:2015 quality standard. Quality functions are performed by the Quality Assurance Office.

The mission of the Quality Assurance Office is to improve depot processes to meet and exceed our customers’ expectations through management of the depot Quality Assurance Program which includes audits, surveillance of manufacturing processes, corrective and preventative actions for issues, timely investigation of customer complaints and remaining compliant and certified to the most current ISO standard.

Contact Us

• Toll Free Phone: (866) 427-4474
• Phone: (256) 235-7071; DSN 571-7071
• E-Mail:

Quality Assurance Customer Service Form

Download, complete and save the ANAD Customer Survey Electronic from the link below. Email the form to or use the link below.

Email Quality Assurance Customer Service Form

Print the file in the link below and complete it. You can send it to the mailing address in the file though the USPS.

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